Refund Policy

Payment Terms:

• Clients may choose to pay for sessions individually after each session or prepay for multiple sessions in advance.

• Any unpaid balance for completed sessions is the client’s responsibility, as outlined in the signed coaching agreement.
   

Free Introductory Session:

• The introductory session is complimentary and does not incur any charges.
   

Refunds for Prepaid Sessions:

• If a client has prepaid for multiple sessions but decides not to continue, they may request a refund for any unused sessions.

• Refunds will only be issued for sessions that have not yet taken place.

• The value of completed sessions will be deducted from the prepaid amount at the agreed session rate.
   

Cancellations and Rescheduling:

• Clients are encouraged to provide notice in advance if they need to reschedule.

• Missed sessions without prior notice may be charged at the full rate, as per the coaching agreement.
   

Outstanding Balances:

• Clients are responsible for settling any outstanding balances for completed sessions, regardless of whether they choose to continue coaching.